Your convenience or ours?

These days when I’m responding to quote requests, I’m more often giving two prices – one if the job is at “your convenience” or a discounted price for “at ours”.

Guess it wouldn’t hurt to explain that!

Your convenience means you want to be there, with a set appointment date and time and all that fun stuff. For some jobs, such as carpenter ants, bedbugs or mice, obviously since we need entry, most times those are going to have to be appointments.

But for exterior only jobs like spider sprays, “at ours” makes scheduling ever so much easier. I put them on his calendar off to one side and pull them over around other appointments to where they best make sense. And/or, when we get a few in a particular area, I plug them into empty spaces as a group. Flexibility helps us for scheduling, and it also means that when an urgent call (that almost always means bedbugs) comes up, we can often get to it faster.

I do still let you know, usually a day ahead, when he is planning to come so that you can make sure windows are closed, though.

Either way, Cottage Country Pest Control is happy to help you with all of your pest control needs. Just give us a call at 705-534-7863, email us at ccpestcontrol@gmail.com, or fill out the quote form and I will be happy to add you to Ross’ calendar.